Política de reembolso
Return Policy
We want you to love your purchase! If you’re not completely satisfied, here’s how you can return or exchange your items.
- Return Period: Returns and exchanges must be initiated within 10 days of the in-store purchase or 30 days for online purchases.
- Eligible Items: Items must be unworn, unwashed, undamaged, and have the original tags attached.
- Non-Returnable Items: Sale merchandise, fragrances, candles, swimwear, shoes, and jewelry are final sale and cannot be returned or exchanged.
- Return Shipping Fee: A flat rate of $10.00 will be charged for return shipping.
- Refund Options: Store credit or exchange only; no restocking fee applies.
How to Submit a Return Request Online
- Go to the profile icon on our site, select “Return” from the navigation, or go directly to our returns page.
- Log in to your account:
- Enter your email address and click “Continue.”
- Retrieve the six-digit verification code from your email and enter it on our site.
- Locate the order with the items you wish to return.
- Select items, choose a return reason, and add any notes.
- Submit your request. If approved, you’ll receive an email with shipping instructions and a prepaid return label.
After we receive and inspect the return, store credit will be issued.